Reservations and Booking Information
Please take a minute to read.
You work your (dive) boots off to earn your vacation. We work ours off so you get what you want, expect and deserve on your vacation.
The information on this page explains how we do our best to make that happen for you, so please take a few minutes to read it.
Important Information
Be sure to check the latest Curacao entry requirements here.
Like all insurance, trip insurance isn’t worth it – until it is. It’s well worth taking out.
Please note that we reserve the right to refuse to take someone diving or to stop a dive in progress if we deem there could be a danger to anyone’s safety.
Our Dive Schedule is built by YOU
We don’t build our diving schedule – you do.
Instead of having a fixed activity or dive-site schedule, it’s built around activities booked by our divers – you.
So to get to do what you want to do, when you want to do it, book in advance..
And because we don’t do crowds, there are a limited number of slots available on any dive activity, so once it’s full, it’s full. (But we do do dive groups, just follow the info on this page.)
Do you need……
Trip Insurance
Yes, yes and yes.
You work hard to earn your vacation, and it isn’t cheap. Neither is diving. But trip insurance is – and it may even be provided by your credit card company (worth checking out).
Even if it’s not, trip insurance usually costs pennies per vacation day and can save you a lot of money and disappointment.
For example if you have to cancel your dives due to airline delays, injury, bad conditions, lost luggage, injury, hangover (happens a lot and we won’t tell the insurance company if you don’t), your trip insurance will cover it.
Cancelling diving due to bad conditions is worst case scenario and of course, we do our best to reschedule in such events. But it’s not always possible, so getting your money back under your trip insurance policy removes some of the ‘ouch’.
Long story short? Yes, take out trip insurance!
Dive Incident Insurance
Yes, yes and yes!
In the event of injury, decompression sickness, equipment loss or damage, DAN insurance is priceless and may also include trip insurance.
THE SMALL PRINT: Cancellation Policy for direct reservations with The Dive Bus including Drive and Dive Packages
If you cancel your reservation, the following Cancellation Policy applies:
- Full refund or re-scheduling (within 1 year of the date of activity) if cancelled up to 24 hours before activity excluding any third party costs ie PADI eLearning fees and banking fees (in case of bank transfer)
- PADI eLearning fees will be deducted at the full retail value as per PADI eLearning online shop
- No shows, late shows or cancellations less than 24 hours before the activity: 100% of the reservation is non-refundable. However, we’ll do our best to reschedule your dives where this is due to things beyond your control such as:
- flight or cruise ship docking delays, or sickness (nope, hangovers don’t count).
- PADI dive course paperwork issues: during your booking process, we’ll advise what paperwork you need to prepare in advance and bring with you. If you have questions or aren’t sure, please ask before confirming your booking.
- You not being able to show proof that you’re a certified diver and date of last dive, we do our best to schedule you on a Discover Scuba Dive class instead.
COMING SOON....Bookings made that include accommodation with Merkaii Seaview Escape
The following Booking Procedures and Cancellation Policy refer solely to packages for Families or Individual Travelers (not Group Bookings made via 3rd parties) that include accommodation with Merakii Seaview Escape.
BOOKING PROCEDURES
- To make a booking we require a deposit of 25% of the package
- We will invoice you for the remaining balance which must be paid at least 31 days prior to your date of arrival
- For bookings made within 31 days or arrival, full payment must be received
- If you do not pay the balance of your balance before 31 days of arrival, your booking will be terminated and you will lose the deposit
CANCELATION POLICY AND PROCEDURES
- Written cancellation to The Dive Bus received within 60 days of arrival – 25% of the booking in non-refundable
- Written cancellation to The Dive Bus received within 30 days of arrival – 50% of the package price is non-refundable
- Written cancellation to The Dive Bus received within 7 days of arrival – 75% of the package price is non-refundable
- No refunds for no-shows or early departures.
Bookings made via Tour Operators and Third Parties:
Reservation Confirmation: Reservations for FIT/Group bookings via third-party intermediary/tour operator, as well as group bookings and sleep & dive bookings, both direct and via third-party intermediary/tour operator, are confirmed upon payment of the deposit and guaranteed after full payment.
Minimum Deposit Requirement: A minimum deposit of $100 per person is due six months prior to the arrival date.
Refund Policy: 75% of the deposit is refundable for cancellations made between 4 to 6 months prior to the arrival date.
No refund will be provided for cancellations made within 4 months of the arrival date.
Final Payment: Full payment is due 45 days prior to the arrival date.
Cancellation Policy for FIT/Group Bookings via Third-party Intermediary/Tour Operator: Cancellations made 45 days prior to the arrival date or thereafter will not be refunded.
Variation in Terms for Group Bookings and Packages: Terms and conditions for group bookings and packages may vary depending on factors such as the intermediary, tour operator, trip leader, hotel, resort, etc. Specific terms will be provided upon request if not received immediately with the booking.
These terms and conditions are subject to change without prior notice. Please ensure to review the specific terms applicable to your booking, as provided by the intermediary, tour operator, or booking agent.
Complete your paperwork ahead of time
Certified Divers
Click here to complete your Liability Waiver if you are a certified diver
PADI Discover Scuba Dive
Click here to complete your PADI Discover Diving Paperwork and start your eLearning
* Please pay particular attention to the Diver Medical Participant Questionnaire. If you answer ‘Yes’ to questions 3, 5, 10 OR any of the questions on the second page; please print and take all 3 pages of the participant questionnaire to your physician for a medical evaluation. Participation in a diving course requires your physician’s approval.
PADI Advanced, Rescue or Specialty Dives
Click here to complete your PADI Continuing Education Paperwork
* Please pay particular attention to the Diver Medical Participant Questionnaire. If you answer ‘Yes’ to questions 3, 5, 10 OR any of the questions on the second page; please print and take all 3 pages of the participant questionnaire to your physician for a medical evaluation. Participation in a diving course requires your physician’s approval.